Working it retail can be challenging at times – from the stampede of the hungry sale mob on Boxing Day to the mind numbing quarterly stock check. There is one task that can be particularly soul destroying – dealing with a difficult and demanding customer. It can take every bit of your inner strength to keep wearing sincerest smile you can muster whilst fighting the urge to spontaneously combust as you explain the returns policy for you eighteenth time.
The Customer Isn’t Always Right
- Smile through the pain of customer service
- Great gift for a special colleague